Privacy Policy
This policy explains the platform-level privacy model for Strada Suite storefronts and merchant operations.
Privacy Practices
Information We Process
Strada may process tenant account information, storefront configuration, product and documentation records, customer order details, support contact details, audit events, and technical logs needed to operate the platform.
Merchant Customer Data
Merchants control the customer information submitted through their storefronts. Strada processes that information to provide checkout, order management, invoicing support, verification, and customer communication features.
Payment Data
Strada does not collect or store card numbers in the manual invoice workflow. If a merchant configures a third-party payment provider, that provider handles payment data under its own terms and privacy practices.
Use of Data
Data is used to operate storefronts, authenticate users, maintain tenant isolation, process orders, support compliance workflows, monitor abuse, improve product reliability, and meet legal obligations.
Security and Retention
Strada uses tenant-scoped access controls, audit logs, and role-based access patterns. Data is retained as needed for platform operation, dispute handling, compliance records, and legal requirements.
Merchant Obligations
Merchants are responsible for providing their own customer-facing privacy notices where required and for using customer data lawfully.